I have not received my order I placed it December 15th

  I placed an order on 12/16/18 and it is still unfulfilled. I have sent multiple emails requesting a status of the order with no responses. Who can I contact to get a status or a refund??? Is this company legit with bad customer service or a scam???

  I am happy to write a review for my last shopping here.

I hope to express some information from the review to other people.

At least what I want to know:

1. Is the quality of the goods I bought very good?

2. how about the delivery speed? Is it procrastinating?

3. Is it convenient to refund? Do you know that sometimes the goods delivered are not right?

4. Is it convenient to exchange goods? Do you provide a perfect way of exchange.

5. When I have questions, can I contact the customer service staff of the website Asvogue.com in time? I don't want to wait long.

6. Is payment safe? I don't want to shop on a scammer's website, so you must at least keep Asvogue.com safe.

7. Please keep my personal information and payment information confidential. I don't want to report the loss to the credit card bank. Fortunately, I haven't encountered these things yet.

What's your opinion?